Shipping policy
Shipping Policy
Order Processing Time
The order processing time is 2 business days. This is the time needed to prepare your order for shipment.
Delivery Times
Shipments are managed by different carriers depending on the destination addresses. Below are the estimated delivery times:
- Italy: 48 hours. There may be delays for deliveries to the islands.
- Rest of the world: Express delivery in 48-72 hours, depending on customs clearance times.
Personalized Products
Personalized products require an additional processing time of 4 business days beyond the standard times. This additional time is needed to ensure the custom production of the product.
Shipping Costs
Shipping costs are calculated at checkout based on the purchased products and the destination address. In Italy, shipping is free.
Additional Notes
For further information or questions regarding shipping, please contact us via:
Email: hello@egoundesign.com
Phone: 0516594688
Address: Via Guglielmo Marconi 1, Bologna